


Melissa Memmolo is a SAFe® Practice Consultant, Agile Coach, and trainer with over 13 years of experience supporting Agile transformations across financial services, healthcare, technology, and retail. Her practical, people-centered training style helps participants connect Agile concepts with real-world challenges and apply them confidently within their teams and organizations.
SAFe® Practice Consultant, Agile coach, and trainer with 13+ years across financial services, healthcare, technology, and retail. Practical, people-centered training that turns Agile concepts into ways of working teams actually use.




Recently I did my SAFe Agilist training through Skillbook and found them really professional. I received an appropriate amount of communication before the training and all the material was shared a week before to give enough time to read the pre-training material. I would highly recommend them for SAFe Agilist training.
Ayush AggarwalSAFe is one of the Training 100% worth taking. All the participants were involved and taken into account since day1. Good pace and very, very interactive. We ended up feeling like a real team. I really hope we can see each other in training.
Laura CamposSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyI took the SAFe LPM course. And the classes were truly interactive and conversational in nature. Highly recommend it.
Sreedevi Thekkedath


With nearly 20 years of experience spanning engineering, product, and agile leadership roles, Daniel Chow is passionate about building resilient teams, scaling product delivery, and fostering cultures that thrive. His mission is to help individuals and organizations unlock sustainable performance without compromising well-being. Daniel is also the co-founder of a software company where he explores the intersection of AI, product design, and human-centered experiences, leveraging his full-stack development skills to bring ideas to life. Beyond his professional work, he gives back to the community as a volunteer organizer for Calgary Agile, volunteer lead at Ronald McDonald's House Charities, and as a martial arts instructor focused on youth empowerment.
Agile leader with nearly 20 years across engineering, product, and coaching. Focuses on building resilient teams and sustainable delivery, and co-founded a software company exploring AI and human-centered design.





Daniel made the training super enjoyable and taught it in a way that really stuck. Earned my certification just a few days after our class.
Jessica KingMy course with Daniel at Skillbook was really great and I can very much recommend everybody that's interested in SAFe to participate in any of his courses.
Christian AnderssonRecently I did my SAFe Agilist training through Skillbook and found them really professional. I received an appropriate amount of communication before the training and all the material was shared a week before to give enough time to read the pre-training material. I would highly recommend them for SAFe Agilist training.
Ayush AggarwalJoin for the increase of knowledge, stay for teamwork and collaboration, leave behind great memories with your cohort! Thank you, for facilitating a great workshop, engaging so vibrantly with our team, and leaving us with lots to think about and work with in the realm of product management and agile methodologies.
Christiane Marie Canillo


Chris is a SAFe® Practice Consultant and Agile Coach and Trainer from Houston with over 20 years of experience. He specializes in operations, communication, Agile leadership and methodologies, project management, and team training. He has been instrumental in successfully implementing Agile practices in development and non-development organizations for nearly a decade. He focuses on servant leadership, team dynamics, and clear communication to empower teams for sustainable growth. He ensures to infuse his coaching and training sessions with fun and creativity for learners to learn and implement Agile principles effectively.
SAFe® Practice Consultant and Agile coach from Houston with 20+ years of experience. Specializes in Agile leadership, team dynamics, and clear communication — with a hands-on, engaging training style.





The SSM class, presented by Chris was great. I like the fact that they managed to package the class up into only 2 days and you didn't have to just sit there and watch Ferris Bueller's teacher give a boring Preso. The class was very interactive and hands-on covered all the points required to thoroughly learn the info. Chris made it interesting and funny and to make sure we weren't asleep he constantly quizzed us and took the time to stop along the way to say 'You might see this on the exam'. I'm planning on taking further Scrum and SAFe classes and its a no brainer where I will be taking them. Good stuff!
Michael SwaffordChris Harrison was an excellent instructor. The course is very well outlined and easy to follow. I passed my exam on the 1st try just 2 days after the training.
Myrelisa PiñeiroI have the privilege of being under the guidance and mentorship of an exceptional coach and servant leader, Chris Harrison and I must say it was truly a transformative experience. Chris not only possess a remarkable coaching skill but also exhibited genuine qualities of a servant leader, creating an environment of trust, empowerment, and growth for his team. He dedicated to bring out the best in each team member. I wholeheartedly recommend this SKILLBOOK/CHRIS HARRISON to anyone seeking a transformative coaching experience for SAFe certification.
Jibike MajaroThe 2 day workshop was awesome. Chris Harrison was my coach and he made sure all our questions were answered with proper explanations. Further preparation after the course helped me pass the exam with a good score of 98%. The training was the good first step which I would recommend for sure.
Trupty AcharyaI had a great experience during the SAFe Scrum Master course. Chris Harrison is a great trainer and the course was very engaging and practical. I highly recommend it!
Mihai Ilies


Cathy is a highly experienced Certified Scrum Trainer®, Scrum Practitioner and Agile Coach from California, USA. With 20+ years of expertise, she excels in guiding organizations to embrace Agile and Scrum principles for tackling people, product, and leadership challenges. Cathy prioritizes strong team bonds and leadership qualities for true Agile excellence, guiding teams and managers to self-organize. Her expertise in Agile Project Management, Software Implementation, team building, and coaching Agile Teams makes her an invaluable asset in driving successful transformations and achieving quality-driven results.
Certified Scrum Trainer® and Agile coach from California with 20+ years of expertise. Helps teams and leaders self-organize and apply Agile and Scrum for quality-driven results.





Cathy Simpson was great and provided lots of real life scenarios to help with the understanding. I will definitely be back here for future certification needs
Kinnar ShingadaCathy is an excellent trainer and provided me with a tremendous amount of knowledge and value during the CSM training course that will greatly benefit my professional career. Plus, I passed my exam on the first attempt. Thank you, Cathy!
Heinrich Kruse DrummerCathy Simpson is a wonderful instructor. I took her Certified Scrum Master Class. Her class is engaging, I especially enjoyed Sprint Planning using Miro.
Maria JacobGreat class! Cathy gave a wonderful presentation on the Scrum Master role. I learned a lot and hope to go back and share it with my team. Thanks Cathy!
Brooklyn EspindolaSince I am new in this Product Owner space I have a lot of things to catch up with. The way Cathy formulated the content and sequence of training is a fun experience! Thank you Cathy!
Putu Prasetya


Melissa is a SAFe® Practice Consultant and Lean-Agile Coach with 10+ years of experience leading successful lean agile transformations impacting 10000+ individuals globally. She's led numerous successful transformations and held key roles in IT leadership, coaching, and agile practices across various industries. Her teaching style emphasizes real-life examples and practical ideas, reflecting her values of compassion, positivity, and empathy. She specializes in Training, Agile Coaching, Scaled Agile Framework, Agile Methodologies, and Agile Project Management, bringing a comprehensive skill set.
SAFe® Practice Consultant and Lean-Agile coach with 10+ years leading transformations that impacted 10,000+ people. Teaches with real-world examples, practical ideas, and empathy.





This was a great course and Melissa was awesome, very knowledgeable and willing to explain things as needed. She kept the training light hearted but also called out things that we needed to know either for the exam or for real life. I would highly recommend Melissa.
Shad SwensonMelissa is an experienced lecturer, who has deep experience about the topics she has taught. Tool usage was optimum. The class atmosphere and all the other attendees were also amazing.
Aysin Kuran UmanI took POPM SAFE certification course and it was beyond my expectations, the organization and information delivered by Melissa White was really great and valuable. I'm really satisfied I decided to take this course. Much recommended.
Anna MazurenkoMelissa is very knowledgeable. She made the class fun, engaging and interactive. I especially loved the breakout sessions. She gave real life examples and lots of simulations to help our understanding. She also gave a lot of tips on how to study for the SAFe exam. I passed my exam on my first attempt. I absolutely enjoyed her class and would recommend it any time!
Eva NdangamMelissa White was a phenomenal instructor. She has so much knowledge and real world experience and she shares it in an engaging and entertaining way. I was sad when the class ended, as we had formed a fun little community.
Becky Courington


With nearly 20 years of experience spanning engineering, product, and agile leadership roles, Daniel Chow is passionate about building resilient teams, scaling product delivery, and fostering cultures that thrive. His mission is to help individuals and organizations unlock sustainable performance without compromising well-being. Daniel is also the co-founder of a software company where he explores the intersection of AI, product design, and human-centered experiences, leveraging his full-stack development skills to bring ideas to life. Beyond his professional work, he gives back to the community as a volunteer organizer for Calgary Agile, volunteer lead at Ronald McDonald's House Charities, and as a martial arts instructor focused on youth empowerment.
Agile leader with nearly 20 years across engineering, product, and coaching. Focuses on building resilient teams and sustainable delivery, and co-founded a software company exploring AI and human-centered design.





Daniel made the training super enjoyable and taught it in a way that really stuck. Earned my certification just a few days after our class.
Jessica KingMy course with Daniel at Skillbook was really great and I can very much recommend everybody that's interested in SAFe to participate in any of his courses.
Christian AnderssonRecently I did my SAFe Agilist training through Skillbook and found them really professional. I received an appropriate amount of communication before the training and all the material was shared a week before to give enough time to read the pre-training material. I would highly recommend them for SAFe Agilist training.
Ayush AggarwalJoin for the increase of knowledge, stay for teamwork and collaboration, leave behind great memories with your cohort! Thank you, for facilitating a great workshop, engaging so vibrantly with our team, and leaving us with lots to think about and work with in the realm of product management and agile methodologies.
Christiane Marie Canillo


Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.





Very interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh


Chris is a SAFe® Practice Consultant and Agile Coach and Trainer from Houston with over 20 years of experience. He specializes in operations, communication, Agile leadership and methodologies, project management, and team training. He has been instrumental in successfully implementing Agile practices in development and non-development organizations for nearly a decade. He focuses on servant leadership, team dynamics, and clear communication to empower teams for sustainable growth. He ensures to infuse his coaching and training sessions with fun and creativity for learners to learn and implement Agile principles effectively.
SAFe® Practice Consultant and Agile coach from Houston with 20+ years of experience. Specializes in Agile leadership, team dynamics, and clear communication — with a hands-on, engaging training style.





The SSM class, presented by Chris was great. I like the fact that they managed to package the class up into only 2 days and you didn't have to just sit there and watch Ferris Bueller's teacher give a boring Preso. The class was very interactive and hands-on covered all the points required to thoroughly learn the info. Chris made it interesting and funny and to make sure we weren't asleep he constantly quizzed us and took the time to stop along the way to say 'You might see this on the exam'. I'm planning on taking further Scrum and SAFe classes and its a no brainer where I will be taking them. Good stuff!
Michael SwaffordChris Harrison was an excellent instructor. The course is very well outlined and easy to follow. I passed my exam on the 1st try just 2 days after the training.
Myrelisa PiñeiroI have the privilege of being under the guidance and mentorship of an exceptional coach and servant leader, Chris Harrison and I must say it was truly a transformative experience. Chris not only possess a remarkable coaching skill but also exhibited genuine qualities of a servant leader, creating an environment of trust, empowerment, and growth for his team. He dedicated to bring out the best in each team member. I wholeheartedly recommend this SKILLBOOK/CHRIS HARRISON to anyone seeking a transformative coaching experience for SAFe certification.
Jibike MajaroThe 2 day workshop was awesome. Chris Harrison was my coach and he made sure all our questions were answered with proper explanations. Further preparation after the course helped me pass the exam with a good score of 98%. The training was the good first step which I would recommend for sure.
Trupty AcharyaI had a great experience during the SAFe Scrum Master course. Chris Harrison is a great trainer and the course was very engaging and practical. I highly recommend it!
Mihai Ilies

Harry Narang is a SAFe® Practice Consultant, Agile Coach, and author from Toronto, Canada who has led over 30 successful SAFe enterprise transformations in the public and private sectors. He is known as one of the world's top SAFe Practitioners and Trainers and has empowered over 30,000 corporate professionals worldwide as a Subject Matter Expert and Business Skills Trainer. He specializes in Lean-Agile, Portfolio Leadership, Change Management, and Keynote Speaking and was recognized by Toastmasters International as one of North America's top 9 speakers and trainers in 2017. His goal is to help people and organizations achieve breakthrough results in businesses.
SAFe® Practice Consultant, coach, and author from Toronto who has led 30+ enterprise SAFe transformations and trained 30,000+ professionals in Lean-Agile and portfolio leadership.








This course was wonderful and Harry is an excellent instructor. I currently work on a scaled project and was constantly finding tips to leverage in my work both from the content and from Harry's instruction and examples. I can't recommend him and this course highly enough!
Monet DuvalAfter reading profiles and reviews of a number of LPM trainers, I knew I wanted to take Harry's class, and I'm glad that I did. Harry does a great job making the LPM training relevant to each individual in the class. He engages everyone and does what is needed to ensure that everyone understands the concepts. His support outside the class is also incredibly valuable--sending pre-reads, examples, case studies, and templates that can be used in real life. I definitely recommend taking the LPM course with Harry if you get the chance!
Elyse MI attended the "Leading SAFe" course offered by Skillbook this past weekend and while I was not excited to spend my weekend in front of the computer I signed up. I must admit that the course far exceeded my expectations! Harry Narang and Jim were EXCELLENT instructors. The class was interesting, informative, and fun. I loved the group exercises and examples. Harry knows how to keep the participants engaged and took the extra time to answer specific questions. I will definitely take more classes that he is leading!
Teresa WilliamsI took the SAFe for Arch Certification Workshop with Harry Narang as the trainer. It was an informative and creative training session. Harry shared his real world experiences and made it rich and lively. He helped us put on our thinking hats , come up with ideas, made us realize our pain points & our areas of improvement. Thanks Harry!
SuniThis is one of the best classes (SAFe Agilist) I have attended in recent times!! Harry did exceptionally well by relating real life examples to explain every concept and definition. He was very engaging, explained all topics in great detail and shared his personal SAFe implementation experience which added lots of value to the course. I'm looking forward to enhancing my SAFe skills by taking more courses from him!
Bhuvana Ramanan