

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.
Google
Bloomberg
Facebook
Lululemon
CapgeminiVery interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.
Google
Bloomberg
Facebook
Lululemon
CapgeminiVery interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh

Melissa is a SAFe® Practice Consultant and Lean-Agile Coach with 10+ years of experience leading successful lean agile transformations impacting 10000+ individuals globally. She's led numerous successful transformations and held key roles in IT leadership, coaching, and agile practices across various industries. Her teaching style emphasizes real-life examples and practical ideas, reflecting her values of compassion, positivity, and empathy. She specializes in Training, Agile Coaching, Scaled Agile Framework, Agile Methodologies, and Agile Project Management, bringing a comprehensive skill set.
SAFe® Practice Consultant and Lean-Agile coach with 10+ years leading transformations that impacted 10,000+ people. Teaches with real-world examples, practical ideas, and empathy.
Macy's
Pacific Blue Cross
Bose
JM Family Enterprises
CRF USAThis was a great course and Melissa was awesome, very knowledgeable and willing to explain things as needed. She kept the training light hearted but also called out things that we needed to know either for the exam or for real life. I would highly recommend Melissa.
Shad SwensonMelissa is an experienced lecturer, who has deep experience about the topics she has taught. Tool usage was optimum. The class atmosphere and all the other attendees were also amazing.
Aysin Kuran UmanI took POPM SAFE certification course and it was beyond my expectations, the organization and information delivered by Melissa White was really great and valuable. I'm really satisfied I decided to take this course. Much recommended.
Anna MazurenkoMelissa is very knowledgeable. She made the class fun, engaging and interactive. I especially loved the breakout sessions. She gave real life examples and lots of simulations to help our understanding. She also gave a lot of tips on how to study for the SAFe exam. I passed my exam on my first attempt. I absolutely enjoyed her class and would recommend it any time!
Eva NdangamMelissa White was a phenomenal instructor. She has so much knowledge and real world experience and she shares it in an engaging and entertaining way. I was sad when the class ended, as we had formed a fun little community.
Becky Courington

With nearly 20 years of experience spanning engineering, product, and agile leadership roles, Daniel Chow is passionate about building resilient teams, scaling product delivery, and fostering cultures that thrive. His mission is to help individuals and organizations unlock sustainable performance without compromising well-being. Daniel is also the co-founder of a software company where he explores the intersection of AI, product design, and human-centered experiences, leveraging his full-stack development skills to bring ideas to life. Beyond his professional work, he gives back to the community as a volunteer organizer for Calgary Agile, volunteer lead at Ronald McDonald's House Charities, and as a martial arts instructor focused on youth empowerment.
Agile leader with nearly 20 years across engineering, product, and coaching. Focuses on building resilient teams and sustainable delivery, and co-founded a software company exploring AI and human-centered design.
Accenture
American Airlines
CVS Health
GE Healthcare
Green DotDaniel made the training super enjoyable and taught it in a way that really stuck. Earned my certification just a few days after our class.
Jessica KingMy course with Daniel at Skillbook was really great and I can very much recommend everybody that's interested in SAFe to participate in any of his courses.
Christian AnderssonRecently I did my SAFe Agilist training through Skillbook and found them really professional. I received an appropriate amount of communication before the training and all the material was shared a week before to give enough time to read the pre-training material. I would highly recommend them for SAFe Agilist training.
Ayush AggarwalJoin for the increase of knowledge, stay for teamwork and collaboration, leave behind great memories with your cohort! Thank you, for facilitating a great workshop, engaging so vibrantly with our team, and leaving us with lots to think about and work with in the realm of product management and agile methodologies.
Christiane Marie Canillo

Chris is a SAFe® Practice Consultant and Agile Coach and Trainer from Houston with over 20 years of experience. He specializes in operations, communication, Agile leadership and methodologies, project management, and team training. He has been instrumental in successfully implementing Agile practices in development and non-development organizations for nearly a decade. He focuses on servant leadership, team dynamics, and clear communication to empower teams for sustainable growth. He ensures to infuse his coaching and training sessions with fun and creativity for learners to learn and implement Agile principles effectively.
SAFe® Practice Consultant and Agile coach from Houston with 20+ years of experience. Specializes in Agile leadership, team dynamics, and clear communication — with a hands-on, engaging training style.
Ernst & Young
Accenture
Fiserv
Ericsson
HoneywellThe SSM class, presented by Chris was great. I like the fact that they managed to package the class up into only 2 days and you didn't have to just sit there and watch Ferris Bueller's teacher give a boring Preso. The class was very interactive and hands-on covered all the points required to thoroughly learn the info. Chris made it interesting and funny and to make sure we weren't asleep he constantly quizzed us and took the time to stop along the way to say 'You might see this on the exam'. I'm planning on taking further Scrum and SAFe classes and its a no brainer where I will be taking them. Good stuff!
Michael SwaffordChris Harrison was an excellent instructor. The course is very well outlined and easy to follow. I passed my exam on the 1st try just 2 days after the training.
Myrelisa PiñeiroI have the privilege of being under the guidance and mentorship of an exceptional coach and servant leader, Chris Harrison and I must say it was truly a transformative experience. Chris not only possess a remarkable coaching skill but also exhibited genuine qualities of a servant leader, creating an environment of trust, empowerment, and growth for his team. He dedicated to bring out the best in each team member. I wholeheartedly recommend this SKILLBOOK/CHRIS HARRISON to anyone seeking a transformative coaching experience for SAFe certification.
Jibike MajaroThe 2 day workshop was awesome. Chris Harrison was my coach and he made sure all our questions were answered with proper explanations. Further preparation after the course helped me pass the exam with a good score of 98%. The training was the good first step which I would recommend for sure.
Trupty AcharyaI had a great experience during the SAFe Scrum Master course. Chris Harrison is a great trainer and the course was very engaging and practical. I highly recommend it!
Mihai Ilies

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.
Google
Bloomberg
Facebook
Lululemon
CapgeminiVery interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh

Chris is a SAFe® Practice Consultant and Agile Coach and Trainer from Houston with over 20 years of experience. He specializes in operations, communication, Agile leadership and methodologies, project management, and team training. He has been instrumental in successfully implementing Agile practices in development and non-development organizations for nearly a decade. He focuses on servant leadership, team dynamics, and clear communication to empower teams for sustainable growth. He ensures to infuse his coaching and training sessions with fun and creativity for learners to learn and implement Agile principles effectively.
SAFe® Practice Consultant and Agile coach from Houston with 20+ years of experience. Specializes in Agile leadership, team dynamics, and clear communication — with a hands-on, engaging training style.
Ernst & Young
Accenture
Fiserv
Ericsson
HoneywellThe SSM class, presented by Chris was great. I like the fact that they managed to package the class up into only 2 days and you didn't have to just sit there and watch Ferris Bueller's teacher give a boring Preso. The class was very interactive and hands-on covered all the points required to thoroughly learn the info. Chris made it interesting and funny and to make sure we weren't asleep he constantly quizzed us and took the time to stop along the way to say 'You might see this on the exam'. I'm planning on taking further Scrum and SAFe classes and its a no brainer where I will be taking them. Good stuff!
Michael SwaffordChris Harrison was an excellent instructor. The course is very well outlined and easy to follow. I passed my exam on the 1st try just 2 days after the training.
Myrelisa PiñeiroI have the privilege of being under the guidance and mentorship of an exceptional coach and servant leader, Chris Harrison and I must say it was truly a transformative experience. Chris not only possess a remarkable coaching skill but also exhibited genuine qualities of a servant leader, creating an environment of trust, empowerment, and growth for his team. He dedicated to bring out the best in each team member. I wholeheartedly recommend this SKILLBOOK/CHRIS HARRISON to anyone seeking a transformative coaching experience for SAFe certification.
Jibike MajaroThe 2 day workshop was awesome. Chris Harrison was my coach and he made sure all our questions were answered with proper explanations. Further preparation after the course helped me pass the exam with a good score of 98%. The training was the good first step which I would recommend for sure.
Trupty AcharyaI had a great experience during the SAFe Scrum Master course. Chris Harrison is a great trainer and the course was very engaging and practical. I highly recommend it!
Mihai Ilies

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.
Google
Bloomberg
Facebook
Lululemon
CapgeminiVery interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.
SAFe Practice Consultant (SPC) and Professional Certified Coach with 14+ years guiding agile transformations at Fortune 500s. Pairs framework expertise with building psychologically safe, high-performing teams.
Google
Bloomberg
Facebook
Lululemon
CapgeminiVery interactive and productive course. I enjoyed meeting people from around the globe and learning about scrum.
Alba Rodriguez CastañonLead Business Analyst, Absolute LabsGreat course that kept me engaged and taught Scrum in an enjoyable way that helped me easily pass the test.
Vic PSkillbook SAFe LPM course was excellent. Good pace and course materials. Would highly recommend it.
Brian DonnellyThe concepts that were a part of training were explained to the cohort in a very interactive manner and the discussions throughout the 2-day training sessions were extremely productive. The diversity and range in work experience in the class was extremely helpful in sharing and exchanging different ideas and approaches. So I highly recommend people to take this training.
Uttkarsh Kumar Singh